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Customer needs to know the information on which user deleted a subscription

Customer needs to know the information on which user deleted a subscription

Environment :  Production

Description

One of the customers needs to know who (which user) deleted a subscription in the Zuora tenant.

Resolution

Users can find this via data query.

Step 1 - Go to data query.

Step 2 - Use the following SQL query to get the updatedby ID details. Make sure you click on read deleted.

Select Id,Name,UpdatedDate,UpdatedById from subscription where Id = 'XXXXXXX'

Step 3 - This query will return the Updatedby ID.

Step 4 - Copy the ID and Go to the Administration page.

Step 5 - Click any of the users and change the ID in the URL, and this will show who updated the subscription in the last.

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